Scanner won't scan two sided docs from feeder

[TeamTruckin]

NPIDB9020 (HP Color LaserJet MFP M281fdw) won't auto scan 2 sided documents through feeder. Duplex scan is installed. 

[Dragon-Fur]

@TeamTruckin 

Welcome to the HP Community --

According to the documentation, Automatic Duplex Scanning is not supported on this model.

Scan Features

Duplex ADF Scanning

No

Duplex Print Options

Automatic (standard)

HP Document - How to Scan

 HP Printers - How to Scan (Windows, Mac, Mobile) | HP® Customer Support

For example,

Topic Scan with an HP printer (HP app)

Steps 1 and 2

Sub-topic Scan multi-page two-sided documents (HP app)

Steps 1-11

Continued - Scan Features

Scan File Format	JPG, RAW (BMP), PNG, TIFF, PDF
Scan Input Modes	Front-panel scan, copy, e-mail, fax; HP Scan software; and user application via TWAIN or WIA
Scan Resolution, Enhanced	Up to 300 x 300 dpi (ADF); up to 1200 x 1200 dpi (Flatbed)
Scan Resolution, Hardware	Up to 300 x 300 dpi (color and mono ADF); up to 1200 x 1200 dpi (Flatbed)
Scan Resolution, Optical	Up to 300 dpi (color and mono ADF); up to1200 dpi (Flatbed)
Scan Size Maximum (ADF, Imperial)	8.5 x 14 in
Scan Size Maximum (ADF,metric)	215.9 x 355.6 mm
Scan Size Maximum (flatbed, imperial)	8.5 x 11.7 in
Scan Size Maximum (flatbed, metric)	215.9 x 297 mm
Scan Size Minimum (ADF, imperial)	4 x 6 in
Scan Size Minimum (ADF, metric)	102 x 152 mm
Scan Size Minimum (imperial)	1.92 x 1.92 in
Scan Size Minimum (metric)	50 x 50 mm
Scan Speed (normal, A4)	Up to 26 ppm
Scan Speed (normal, letter)	Up to 27 ppm
Scan Speed Footnote Number	[9]
Scan Technology	Contact Image Sensor (CIS)
Scan Type	Flatbed, ADF
Scanner Advanced Features	HP Scanning software; Scan-to-E-mail, network folder; 50-sheet Automatic Document Feeder (ADF) for unattended scanning of multiple pages; automatic scan cropping; Scan to Google Drive/Drop box (PC); Scan to FTP(PC);Scan to Microsoft One Drive, Share Point (PC); Save as editable file (text, PDF)
Security Management	Embedded Web Server: password-protection, secure browsing via SSL/TLS; Network: enable/disable network ports and features, SNMPv1 community password change; HP ePrint: HTTPS with certificate validation, HTTP Basic Access Authentication; Firewall and ACL; SNMPv3

===================================

Message Content References

Technology Tips - Video Gallery from our HP Expert greenturtle

 Technology Tips– YouTube Video Help for Printers

 HP Support Official Channel – HP Support Video Gallery

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP Color LaserJet Pro MFP M281fdw  

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"