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‎09-20-2022 03:16 PM - last edited on ‎09-20-2022 04:14 PM by Retired

HP Recommended
Product: HP Officejet Pro 8610
Operating System: Microsoft Windows 11

Me and my colleague share the same printer/scanner but recently everything I try to scan and send to my pc doesn't arrive.

My colleague has no issue at all so I assume the problem lies with my pc and not the printer. I recently installed Windows 11 but can't say if this is what set of my problem.

I've tried to reboot the printer, remove it from my PC, re-install drivers and disconnecting the printer from the network and adding it again but none of this has solved my Issue. 

It should also be noted that sending my scans in the only problem I've encountered, printing documents works perfectly fine. 

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