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Microsoft Windows 10 (64-bit)

HP Officejet 3833 - scan document does go to email.

3 REPLIES 3
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My scans will not associate to my email, how do i resolve this problem?

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@Redhound1970 

 

Welcome to the HP Community Forum.

 


@Redhound1970 wrote:

Product:  HP OfficeJet 3833 All-in-One Printer 

Operating System:  Windows 10

Software / Application:  Unknown

Connection Type:  Unknown


HP Officejet 3833 - scan document does go to email.


 

If you are using HP Smart,

If the scan is going to email and you do not want it to go to email,

Do not select Share and the destination as email.

 

If you are using HP Smart,

If the scan is not going to email and you do want to scan and send the content to email,

First >> Add the sender's address to Windows mail application

Next,

Open HP Smart

Select Scan > set the preset to Document or Photo

Scan

Check / Set the boundary

Optionally edit the scanned content

Select Share > Select to share the content to Mail

 

Example - HP Smart - Windows - Scan and Share to email

HP_Smart_Win_Scan_Document_Share_2HP_Smart_Win_Scan_Document_Share_2

 

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HP OfficeJet 3833 All-in-One Printer 

 

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Dragon-Fur

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@Redhound1970

 

Welcome to the HP support community.

 

Could you elaborate on the issue for better understanding?

Sandytechy20
I am an HP Employee

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