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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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I have a hp 6200 series 

I can scan from phone it's all set up

Screenshot_20220626-200101.png

 its keeps saying this all the time

1 REPLY 1
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@Flan1967 

 

Welcome to the HP User Community.

 

HP Smart - Mobile - Android

 

The following might help...

 

Instructions to recover from ‘feature unavailable’ issue.

  • Clear the cache and all data from HP Smart App
    • Tap and hold Smart icon for few seconds and select ‘App info’
    • Select ‘storage and cache’
    • Clear cache then clear storage and close
  • Open and login to the app and add the printer to the carousel again.
  • Try scanning, it should recover

 

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Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 



 

Dragon-Fur

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