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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-18-2021 01:58 PM

HP Recommended

When I first got my printer it was working and scanning fine.

Everytime I try to scan a document through the printers scanner it tells me to go to 123.hp.com/setup to scan to computer or it tells me to scan the item with my phones camera.

I would like to know how to fix this issue I miss being able to scan with the printer and just hit the print button , it seems like now I have to do extra steps when it used to be simple.

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