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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.

‎03-22-2025 04:05 PM

HP Recommended
Product: HP OfficeJet Pro 8035 All-in-One Printer

Can I scan a double-sided document on an hp8030 series printer?  I am unable to locate any information on this subject. I did find a video on you tube, however, my scanner does not show the "double-sided icon to check off so I can scan.  Any suggestions?  Thank you 

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1 REPLY 1

‎03-22-2025 04:56 PM

HP Recommended

@Jose1955 

 

First, please read and heed our public service announcement -

 

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The OfficeJet Pro 8030 and OfficeJet Pro 8030e do not include automatic 2-sided scan.

 

Scan TypeFlatbed, 1-sided ADF

 

HP Document - How to Scan

 HP Printers - How to Scan (Windows, Mac, Mobile) | HP® Customer Support

 

 

Should you be running a supported version of Windows

and

If you have the full driver printer software installed,

HP Scan can help make the process tolerable with the Page Sides option "2-sided (manual)"

 

Video

 HP Officejet Pro 8025 | 8025e | 8020 | 8035 Printer: Scan 2-sided document using HP Scan  

 

Example - HP Scan - Main Menu - More > Destination

9025_HP_Scan_Menu_PDF_More_Destination_139025_HP_Scan_Menu_PDF_More_Destination_13

 

=================================

Message Content References

 

Technology Tips Video Gallery from our HP Expert greenturtle

 Technology Tips YouTube Video Help for Printers

 

 

 User Guide – OfficeJet Pro 8030e Series

 User Guide - HP OfficeJet Pro 8030 series

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

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Dragon-Fur

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