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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Delecole
Level 2
12 6 0 3
Message 1 of 2
75
Flag Post

Scanning and sending by mail displays strange 'from" sender

HP Recommended
Office Jet Pro 9025

Hi there, HP support,

 

I have configured my Officejet PRo 9025 to be able to scan and send mail and everything works fine, except the "From" displayed in the mailbox and set by the printer.

It puts dummy characters in front of the Real name as you can see in the screenshots below.

HP1.JPGHP2.JPG

Can you please help in here ?

Many Thanks !

1 REPLY 1
sandytechy20
HP Support Agent
HP Support Agent
29,575 22,819 1,558 1,520
Message 2 of 2
Flag Post
HP Recommended

@Delecole

 

Welcome to the HP support community.

 

Which operating system is installed on the computer to which this printer is connected?

Did you try printing from a different browser and check if that prints fine?

 

Reply with the requested information for more assistance.

Cheers.

Sandytechy20
I am an HP Employee

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