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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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Locked

‎02-19-2024 06:03 AM

HP Recommended
Product: HP OfficeJet 5742 e-All-in-One Printer
Operating System: Android 9.0 Pie

After eight years of perfect service I have difficulty connecting with the Web services (I am even unsure what these services are now).

I need documents to be scanned in pdf format and to mail accounts- the message is 'server problem' cannot connect to Web services.

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