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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎08-11-2024 06:31 PM

HP Recommended
Product: Laserjet Pro M283fdw
Operating System: Microsoft Windows 11

I am creating PDFs to upload to a web based application that will only accept PDF/a formatted documents. I would like to be able to generate this format upon scanning and not have to use a PDF Converter. Would anyone know if there is a setting in the printer or the HP software that would allow me to do this? Any help will be greatly appreciated. 

Category:
2 REPLIES 2

‎08-12-2024 02:22 PM

HP Recommended

Hello @oleseur ,
Welcome to the HP Support Community!

 

Use HP Scan and try this setting:

Andr1611_0-1723494083792.png

I hope this helps.

 

Kind Regards
Andr-1611

If my post resolved your problem please mark this post as an "Accepted Solution".
Or click on the YES button to reply that the response was helpful and/or to say “Thank You”.

 

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‎08-12-2024 04:37 PM

HP Recommended

Thank you Andr-1611. I will try that solution ASAP. Thank you for your feedback. 

1 person found this reply helpful
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