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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
3ALA294
Level 1
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Message 1 of 4
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Scanning glitch

HP Recommended
Hp officejet pro 7740
Microsoft Windows 10 (64-bit)

Scan english.jpg

 

 

plz help... scanning from the ADF 

3 REPLIES 3
Repairatrooper
Level 13
Level 13
10,350 10,189 1,057 3,098
Message 2 of 4
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HP Recommended

Almost looks like the paper is slipping when you first start scanning. I would check for anything in the paper path and also clean the pickup roller for the scanner with a damp, lint free cloth.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.


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3ALA294
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Message 3 of 4
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HP Recommended

thx and i want to post this image ( i changed the orientation)

there is no paper jam btw

 

fin.png

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3ALA294
Author
Level 1
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Message 4 of 4
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HP Recommended

what is that and did that slow the paper path?

 

IMG_20211201_095434.jpg

 

and maybe this thin metal that has something like small hair slow the paper path?!

IMG_20211201_095836.jpg

 

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