Scanning has stopped. Just get a letter E then a number 5 when manually press scanning buttons

[Thelma31]

My HP 3630 has stopped scanning and when I try to do it by pressing either the black and white or colour scan buttons on the unit I get a letter E flash then a number 5 flash and nothing happens !

Any solutions would be gratefully received. I have uninstalled it and reinstalled it to no avail.

[Riddle_Decipher]

@Thelma31 An E5 error occurs when the printer experiences a scanning error.

Figure : The Number of Copies icon alternates between 'E' and '5', and all lights on the control panel are blinking

Reset the printer to resolve a scanning error. If you were not scanning when the error occurred, skip to Service the printer at the end of this document.

NOTE: 

The printer still prints even if the scan feature is unavailable.

Reset the printer, and then try to scan again.

1. With the printer turned on, disconnect the power cord from the printer.

2. Unplug the power cord from the power source.

3. Wait 60 seconds.

4. Reconnect the power cord to a wall outlet and to the printer.

   NOTE: 

   HP recommends plugging the printer directly into a wall outlet.

Attempt to scan the item again.

P.S: Welcome to HP Community 😉

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us, 

have a good day, ahead.