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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Locked

‎11-28-2021 10:37 PM

HP Recommended
Product: HP Officejet Pro 9028
Operating System: Microsoft Windows 10 (64-bit)

I want to scan multiple pages but save them as individual files.  The smart scan app won't let me do this?

Category:
5 REPLIES 5

‎11-29-2021 02:58 PM

HP Recommended

Install this software package: The full solution software includes everything you need to install and use your HP printer. 

 

Hope this helps! Keep me posted.
Andr-1611

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‎12-01-2021 12:26 PM

HP Recommended

Hi and thank you for the reply. Unfortunately that link takes me to a page that says it’s not working so I’m still at a loss. 

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‎12-01-2021 03:00 PM

HP Recommended

Andr1611_0-1638395997460.png

Try later, the link is OK.

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‎12-01-2021 04:20 PM

HP Recommended

Thanks. I’ll try later 

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‎12-02-2021 02:30 AM

HP Recommended

Sorry, HP has changed the link address from:

 

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-officejet-pro-9020-all-in-one-printer-...

 

to

 

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-officejet-pro-9020-all-in-one-printer-...

 

No idea why!

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