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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎11-20-2020 05:21 AM

HP Recommended
Product: HP 6400
Operating System: Microsoft Windows 10 (64-bit)

I am trying to scan legal documents with my HP 6400 Scanner, however there is NO setting that gives me the correct size. I'm ready to throw the printer in the garbage.

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4 people had the same question
3 REPLIES 3

‎11-20-2020 05:27 AM

HP Recommended

Maximum scanning size for envy 6400 is 216x297 mm, the legal size is way too big even to fit on the scanner glass.




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‎11-20-2020 05:32 AM

HP Recommended

No kidding! I am using the document feeder. It should be able to scan through the feeder, and render a PDF file in 11 x 14, but I do not se a way to do this.

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‎11-20-2020 05:43 AM - edited ‎11-20-2020 05:53 AM

HP Recommended

The maximum doc feeder scan size is also set to 216x297 so you can't render a legal-size trough feeder.

 

You can find information regarding paper handling in the printer's specifications under SCAN section.




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