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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
LeeAnke
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Scanning letter-size documents to letter-size (not legal)

HP Recommended

Ever since I bought my printer/scanner, it scans multiple-page letter-size documents to legal-size. The result is that it shrinks the original document to fit legal-size and makes reading the print more difficult. There must be a setting I have not found to scan letter to letter. Can you tell me where that is? 

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Dragon-Fur
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HP Recommended

@LeeAnke 

==============================================================

Welcome to the HP Community.

Reminder to those reading:

Do NOT respond to individuals who post phone numbers or email addresses.

These might be scammers trying to steal your information / money.

HP does not post phone numbers or email in Community messages.

==============================================================

 

The following assumes Windows and using HP Smart application.

 

Open HP Smart Windows

In the main menu, select to Scan

Open Auto-Enhancements > Switch OFF the setting for Orientation

Set the Preset for Document

Set the Page Size to Letter

 

Example - HP Smart - Windows - Scan settings

HP_Smart_W10_Start_Screen_4HP_Smart_W10_Start_Screen_4

 

HP_Smart_W10_Scan_Document_Screen_4HP_Smart_W10_Scan_Document_Screen_4

 

References / Resources

 

HP Smart for Windows

 

HP Smart is an application available in the Microsoft Store

 

Learn how to use HP Smart on your Windows 10 computer.

Open the Software and Drivers Support Website for your printer > Check the Box Get the App

OR

HP Printers - Using the HP Smart App (Windows 10)

NOTES: 

  • Website includes the HP Smart software for Windows and Mobile devices, plus an FAQ section to assist with questions / issues
  • HP Smart requires that you be signed into the application with your HP Account credentials.

 

Mobile Printing – Options, How-to, Help, and Information

Print from your Android, iOS, or Amazon Fire device with the HP Mobile printing app.

Read this document first.

Open the section for your printer series  >  Find your printer and supported applications.

HP Printers - Mobile Printing Solutions Compatible with HP Printers

 

HP Smart - iOS and Android >>> Download, How-to. Videos, and FAQ

 HP Printers - Using the HP Smart App (Android, Apple iOS)

 

HP Smart for Mac

 HP Printers - Install and Use the HP Smart App (Mac)

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

Product Home

Enter the type and name of your HP device

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution"

Dragon-Fur

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