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HP Officejet 5610 All-in-One Printer
Microsoft Windows 11

Scanning not working on my HP5610 when I bought a new HP Pavilion Gaming desktop with win11. My printer/scanner is directly connected. I'm unable to load 5610 drivers on my system.

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@Rob1010 

 

Welcome to the HP User Community.

 

There is not a full driver printer software option for Windows 10 or Windows 11.

 

Windows 11 compatible HP printers

Read (at least) the first section: Compatible software and drivers

 

The built-in Windows print drivers support basic printing - not scan.

HP Document:  HP Printers - Installing and Using the Windows Built-in Print Driver

 

If you are interested in doing so, check this third-party scan software option.

The company specializes in unsupported printers.

VueScan – Third party software

 

 

HP Printer Support Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP Officejet 5610 All-in-One Printer 

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thanks!

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.