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HP ColorLaserJet MFP M282-M285
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Scanner stops 10-12 pages into scanning process (of appr 20 pages). Reports scanning problem and instructs to reboot printer and try again. Have done that but same result.

1 REPLY 1
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@Biverksamheten, Welcome to the HP Support Community!

 

  • To assist you better, which device are you using to scan?
  • Are you using a computer or a mobile device?
  • Which OS is installed and how is the printer connected to the printer?

 

Keep me posted. 

KUMAR0307
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.