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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
SunilSohani
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Scanning to email

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HP Photosmart 6520

Having strange problem when scanning to email. I didn't have this problem before. When I go to "scan to email", it doesn't list my email id. If I try to "add user", it shows my email id already exists. Every time I scan I have to enter my email id and PIN code.

 

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Betty0610
HP Support Agent
HP Support Agent
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@SunilSohani

 

Welcome to the HP Support Community.

 

Try the steps from here: https://support.hp.com/in-en/document/c05519493

 

Also, try the firmware update: https://support.hp.com/in-en/document/c02919168

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!

 

 


I am an HP Employee

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