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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎06-01-2023 11:09 AM

HP Recommended
Product: HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g
Operating System: Other

My printer says I need to run HP Utility to enable scanning. I don't have an HP Utility that will run on MacOS Ventura 13.4. Where can I get an HP Utility that will run on Ventura 13.4? 

Category:
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-01-2023 11:35 AM

HP Recommended

Hi,

Try following the Resolution section below, I believe this should help:

https://h30434.www3.hp.com/t5/Printers-Knowledge-Base/Having-problems-installing-older-HP-Printers-o...

 

Once you complete the installation got to System Preferences > Printers & Scanners, click the printer and open the Print Queue, then click the Settings button.

Open the HP Utility within the Utility tab to launch the HP Utility, there you may enable Scan to Computer.


Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
2 REPLIES 2

‎06-01-2023 11:35 AM

HP Recommended

Hi,

Try following the Resolution section below, I believe this should help:

https://h30434.www3.hp.com/t5/Printers-Knowledge-Base/Having-problems-installing-older-HP-Printers-o...

 

Once you complete the installation got to System Preferences > Printers & Scanners, click the printer and open the Print Queue, then click the Settings button.

Open the HP Utility within the Utility tab to launch the HP Utility, there you may enable Scan to Computer.


Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
1 person found this reply helpful
Was this reply helpful? Yes No

‎06-01-2023 12:49 PM

HP Recommended

Thank You ShlomiL!!! It fixed the problem.

Was this reply helpful? Yes No
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