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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎03-17-2022 03:59 AM

HP Recommended
Product: HP LaserJet MFP M443nda
Operating System: Microsoft Windows 10 (64-bit)

Good afternoon! Problem with scanning via SMB on HP MFP M443nda. The settings are made by analogy with the Kyocera printer. You need to configure scanning to a network folder. The path has the form: ""d\ДляПользователей\ОГМ"" and the communication test passes. But when scanning with an MFP, scanning does not go. At the same time, if the path is left "d", then the scan passes. what is the problem?

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2 REPLIES 2

‎03-17-2022 09:07 AM

HP Recommended

The path you enter is not entirely clear as the syntax you use is not normal. Here is what a path should look like when scanning to folder:

 

\\computername\foldersharername

 

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‎03-17-2022 11:09 PM

HP Recommended

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