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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎02-28-2021 11:14 AM

HP Recommended
Product: Envy 4500
Operating System: Microsoft Windows 10 (64-bit)

How do you scan a document with several pages into one file?

Category:
1 person had the same question
6 REPLIES 6

‎02-28-2021 03:28 PM

HP Recommended

Hello @arthhh,
Welcome to the HP Support Community!

 

You can find the solution here: How to scan with an HP printer 

or you scan with App "HP Scan", then

 

Save as PDF 017-1.png

 

Hope this helps! Keep me posted.
Andreas

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‎02-28-2021 06:07 PM

HP Recommended

I have HP Smart installed on my computer.  When I click on scan then preview, I do not get a screen with the choice to add additional documents.  What am I missing?

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‎02-28-2021 06:09 PM

HP Recommended

When I click on preview I do not get the screen that will let me add documents to scan in one file.  What am I missing?

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‎03-01-2021 02:44 PM

HP Recommended

Reminder: the resolution must be 300 dpi (ppi) or smaller!

Then multiple pages can be scanned. My recommendation is to set the resolution to 150 dpi.

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‎03-02-2021 06:36 AM

HP Recommended

OK.  I changed setting to 150 DPI.  This time after scanning the first document, a plus sign (+) appeared.  It allowed me to add a second page to the file after scanning.  Problem solved!

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‎03-02-2021 01:50 PM

HP Recommended

excellent


If my post resolved your problem please mark this post as an "Accepted Solution".
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