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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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HP Color Laser Jet Pro MFP M281fdw T6B82A
Microsoft Windows XP

Hello everybody, 

I'm trying to set up my printer to scan but having a hard time. Looked for videos and all but for some reason I can't set it up. My warranty has expired so it's been hard to contact somebody over the phone. I always get a virtual assistant. Please help!!!! Thank you in advance for your response. 

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@KG1880, Welcome to the HP Support Community!


I understand you are not able to scan. However, there are no printer drivers available on the HP Support site for this model to work on a Win XP OS. You will have to update the OS to Win 7 or later.


For printing, you may use the Windows built-in driver, but for scanning, there is no software available.


Hope this helps! Keep me posted. 


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Have a great day! 

I am an HP Employee

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