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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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KG1880
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Scanning

HP Recommended
HP Color Laser Jet Pro MFP M281fdw T6B82A
Microsoft Windows XP

Hello everybody, 

I'm trying to set up my printer to scan but having a hard time. Looked for videos and all but for some reason I can't set it up. My warranty has expired so it's been hard to contact somebody over the phone. I always get a virtual assistant. Please help!!!! Thank you in advance for your response. 

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Kumar0307
HP Support Agent
HP Support Agent
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HP Recommended

@KG1880, Welcome to the HP Support Community!

 

I understand you are not able to scan. However, there are no printer drivers available on the HP Support site for this model to work on a Win XP OS. You will have to update the OS to Win 7 or later.

 

For printing, you may use the Windows built-in driver, but for scanning, there is no software available.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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