Hi @SV1953,
I'd like to help!
Try scanning using the HP Scan option -
Change settings in HP Scan before you complete a scan job.

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Scan Shortcuts
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Show Viewer After Scan check box
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Source options
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Scan settings
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More
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Select a Scan Shortcut, such as Save as PDF or Email as JPEG.
NOTE:
To save or email a multi-page scan as a single file, select a PDF shortcut. Multi-page JPEG scans save as separate files.
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Select the Show Viewer After Scan check box.
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If your printer has both a document feeder and scanner glass, select Document Feeder if loaded under Source.
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Make sure the other settings such as Page Size, Color Mode, and Page Sides match your scan job.
NOTE:
If you want to scan both sides and 2-sided scanning is not an option, you can add pages to your scan later.
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Click More to change advanced settings, such as Resolution (ppi), Orientation, Destination, and File Name.
Refer to -How to Scan (Windows)
Hope this helps! Keep me posted.
And, Welcome to the HP Support Community.
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