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‎02-10-2021 08:45 AM

HP Recommended
Product: LaserJet Pro MFP M227fdw
Operating System: Microsoft Windows 10 (32-bit)

I am getting vertical lines on my scanned documents.  I tried cleaning the area with a microfiber cloth, but I am still getting the vertical lines.

Category:
1 REPLY 1

‎02-11-2021 01:35 PM

HP Recommended

Hello @Lydia68 ,
Welcome to the HP Support Community!

 

How to scan, read here, then

scan a blank page

  1. using the document feeder
  2. using the scanner glass

then upload these two documents here.

 

Keep me posted.
Andreas

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