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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎09-01-2021 03:00 PM

HP Recommended
Product: iMac m1 chip
Operating System: macOS 11.0 Big Sur

I can no longer scan from my MFC printer but can print. Worked fine on my previous iMac (27” Intel processor). I get a message that I don’t have permission to open the application scanner App. This is with my 3rd party software PDF Scanner. 

Category:
1 REPLY 1

‎09-04-2021 07:50 AM

HP Recommended

@Redog99, Welcome to the HP Support Community! I’m here to help.

 

To assist you better, what model printer are you using?

Refer to this document to know how to find the Product Name or Product Number.

 

Keep me posted for further assistance.

 

KUMAR0307
I am an HP Employee

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