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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP ENVY 6032 All-In-One Printer

Why the [edit] requirement to sign into my HP account to scan an item but not required to print or copy and item?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @JohnAlkire,

 

Welcome to the HP Support Community

 

I understand you are facing a scan-related issue with your HP ENVY 6032 All-In-One Printer. Not to worry I will help you to get a resolution to resolve the issue.

 

HP Smart requires that you sign in to the application using your HP Account credentials. Sign-in provides support for various Cloud save features, Shortcuts (previous Smart Tasks), and "Share" (email) options.

 

To avoid the sign-in feature, you may go ahead and download and install the below software according to your operating system and try to scan 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


ANAND_ANDY
I am an HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

Hi @JohnAlkire,

 

Welcome to the HP Support Community

 

I understand you are facing a scan-related issue with your HP ENVY 6032 All-In-One Printer. Not to worry I will help you to get a resolution to resolve the issue.

 

HP Smart requires that you sign in to the application using your HP Account credentials. Sign-in provides support for various Cloud save features, Shortcuts (previous Smart Tasks), and "Share" (email) options.

 

To avoid the sign-in feature, you may go ahead and download and install the below software according to your operating system and try to scan 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


ANAND_ANDY
I am an HP Employee

HP Recommended

That's done the trick Andy, thank you very much.

HP Recommended

@JohnAlkire,

 

That's great! Happy to hear that the issue has been resolved. If you need further assistance feel free to reach out to us. 

 

Have a great day ahead!


ANAND_ANDY
I am an HP Employee

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