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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended

How to send a scanned document to email

1 REPLY 1
HP Recommended

@bldmsrj 

 

Welcome to the HP Community --

 

What you (can) do depends on the device (computer, tablet, phone) you are using and the application or software you are using to configure and submit the job to the printer.

 

Some methods require more setup and preparation than do others.

 

Sample

=============================

HP Smart - Windows - Scan - Photo - Share  (Email)

 

Preparation:

Add your sender (email) address to the (new) Outlook application on your Windows system.

Next,

Use HP Smart (Windows) to scan the content > Share the content (to email)

 

Example - HP Smart - Windows - Scan - Photo - Share  (Email)

HP_Smart_Win_Scan_Photo_Share_9HP_Smart_Win_Scan_Photo_Share_9

 

 

=======================

HP Smart / HP App Shortcuts

Shortcut for Email can be configured to send a message to one or more recipients.

 

Sample

Example - HP Smart - Shortcuts - Create / Edit - Execute (Email)

HP_Smart_Shortcuts_Create-Edit-Execute_4HP_Smart_Shortcuts_Create-Edit-Execute_4

 

Mobile Printing 

====  ====  ====  ====  ====  ====

HP Smart / HP App (Mobile) >>> Download / Install - How-to and FAQ

 

 HP printer setup (HP app)

Read the FAQs

For example: 

What are the HP app requirements?

And / or

Why do I need to sign in or create an account to use the HP app?

And / or

Why can't I connect my wireless printer or print over the network?

 

>>> Terms of Use >>>  HP Smart – formally HP Connected – Services Terms of Use

 

Reminders -- Initial Connection

  • Your Mobile device (tablet, phone) must be on the same network as the printer.
  • On that mobile device, Location Services and Bluetooth should both be switched ON

 

-- Be Aware –

Any HP application you install should be sourced from “HP”.

 

What?  Fakes have been discovered on at least one Mobile App Store –

Check who is providing the application >> “HP Inc.”

If you can’t tell, ask or use the Homepage method (if using Windows) to download and install the HP Smart application.

 

 HP Support Official Channel – HP Support Video Gallery

 

 

 HP Support Videos – HP App - What happened to HP Smart? | Use the new HP app 

 10 chapters

 Expand the area that describes the application – read the first sentences and click “More”

 

 Samples

 Print, Scan, Fax, Save – Minute 1:15

 Account Information and Print Dashboard – Minute 1:30

 Get Help – Minute 2:02

 Select “Use AI Search” – Minute 2:08

 EWS (Embedded Web Server) – Minute 2:21 > Printer Settings > View all > Advanced (opens EWS)

 

 Reminders

  • If asked enter the printer’s PIN number – The default PIN might be located on the back or inside the printer (ink access area).

 And

  • “Advanced” / EWS can also be opened using your Browser:   Open your Browser > Type / enter the Printer IP address into URL / Address bar

 

 

And

 HP Support Videos – HP App - Scan using the HP App | HP printers | HP Support

 

===================================

Message Content References

 

Technology Tips - Video Gallery from our HP Expert greenturtle

 Technology Tips– YouTube Video Help for Printers

 

 HP Support Official Channel – HP Support Video Gallery

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP DeskJet 4258e All-in-One Printer  

 

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.