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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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Setting up Faxing on my OF3830

HP Recommended
Office Jet 3830
Microsoft Windows 10 (32-bit)

I am a little technologically challenged, so looking for someone with patience to deal with someone like me.


I purchase this printer/fax/scanner over a year ago and very disappointed that it does not do what I thought it would do - or it seems that way.


I need to fax some important paperwork and really trying to figure out how this works.  I do not have a landline, but I do have a mobile phone that can take pictures of what I need to send, unless there is a way I can scan the documents to my computer and send the document by fax.  So, I am lost, first of all, to my options as follows:


Can I send a fax from my computer, which is hardwired to my OJ3830 without a landline? or

Do I have to send a fax from my mobile phone?


Unfortunately, your answer will result in next steps questions.


Thanks for any information anyone can share.

HP Support Agent
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Hi @KitKat1644,


I'd like to help!


You will not be able to use the fax feature without a landline connection.

Alternatively, you can use the mobile e fax option to send a fax, refer to- Send Faxes with the HP Smart App


Hope this helps! Keep me posted. 


And, Welcome to the HP Support Community. 


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