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InformationFix Windows 10 Update IssuesResolve Windows 10 or update issues on HP computer or printer– Click Here
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Setting up HP OfficeJet Pro 8035 to fax using phone with answering machine and VOIP
04-19-2020 07:11 PM

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I have an HP Officejet Pro 8035, a phone/answering machine combo, and VOIP. Can someone please describe to me step by step how to set up this printer so I can send and receive faxes?
04-22-2020 01:37 PM

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I reviewed your post and I understand that you want to know how to set up a fax.
Don’t worry, I assure you I will try my best to get this sorted.
I would like to inform you that HP doesn’t recommend using a VOIP line to set up fax.
Follow the steps in the below article to set up the fax.
https://support.hp.com/in-en/document/c04935044
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee
04-22-2020 02:11 PM

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Thanks for your reply. I'd seen that picture, but 1) the naming of the ports on the back of my printer as well as the configuration is different and 2) we have a combined router/modem.
We had an older version of this printer and were able to use the fax with VOIP just fine.
Peggy
04-22-2020 02:13 PM

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One more thing... Since our phone line uses VOIP, how else can we use the fax option from the printer? My issue is when I fax, I usually have several pages and don't want to do one a t a time on my phone.
Thanks again!
Peggy
04-23-2020 05:06 PM

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Yes, the fax will work with VOIP lines.
The port on your Modem/Router is RJ45 (Ethernet port) and the fax line using RJ11 jack (Used for telephone connections).
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee

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