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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
sil2
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Message 1 of 2
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Solved!

Since downloading an update I am unable to send a fax! It keeps dialing my number !!

HP Recommended
HP LaserJet Pro MFP M130fw
Microsoft Windows 10 (64-bit)

Since downloading an update I am unable to send a fax!

It keeps dialing my own  number !!

Dont know where  or how to fix this !!

1 ACCEPTED SOLUTION

Accepted Solutions
Betty0610
HP Support Agent
HP Support Agent
24,014 23,954 1,325 1,277
Message 2 of 2
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HP Recommended

Welcome to the HP Support Community.

 

I'd be happy to help.

 

Let's try to reset the Printer here:

 

  1. Reset the product
    1. With the printer turned on, disconnect the power cord from the rear of the printer.
    2. Unplug the power cord from the wall outlet.
    3. Wait at least 60 seconds.
    4. Plug the power cord back into the wall outlet.
    5. Reconnect the power cord to the printer.
    6. Turn the printer on. HP recommends plugging the printer directly into a wall outlet.
  2. Also, try connecting the Printer to a different wall outlet directly.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

View solution in original post

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1 REPLY 1
Betty0610
HP Support Agent
HP Support Agent
24,014 23,954 1,325 1,277
Message 2 of 2
Flag Post
HP Recommended

Welcome to the HP Support Community.

 

I'd be happy to help.

 

Let's try to reset the Printer here:

 

  1. Reset the product
    1. With the printer turned on, disconnect the power cord from the rear of the printer.
    2. Unplug the power cord from the wall outlet.
    3. Wait at least 60 seconds.
    4. Plug the power cord back into the wall outlet.
    5. Reconnect the power cord to the printer.
    6. Turn the printer on. HP recommends plugging the printer directly into a wall outlet.
  2. Also, try connecting the Printer to a different wall outlet directly.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

Was this reply helpful? Yes No
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