States offline. Have not changed anything. Test page worked - will not scan

[EveyS]

HP mfp283 will not scan anymore states offline. have not changed anything. worked fine last week

[Echo_Lake]

@EveyS

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, to provide an accurate resolution, I need a few more details:

• What are the troubleshooting steps you have tried so far?
• What's the Wi-Fi light status on the Printer(Blinking or Steady)? 

While you respond to that, let's try these steps: 

Download and run HP Print and Scan Doctor: Follow steps from the link: Click here

In addition, prepare your printer for a wireless connection, restart the printer, computer, and router. 

1. Turn the printer off, and then wait 10 seconds. 

2. Disconnect the printer power cord from the printer. 

3. Turn off the computer or the device you are trying to print from. 

4. Connect the printer power cord to the printer, and then turn on the printer. 

5. Disconnect the power cord from your wireless router, and then wait 10 seconds. 

6. Reconnect the power cord to the router. Wait until Internet service is restored. Internet service is interrupted while the router is off. 

7. Turn on the computer. 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!