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‎03-18-2023 06:36 PM

HP Recommended
Product: HP ENVY Photo 7855 All-in-One Printer
Operating System: Microsoft Windows Server 2016

My printer is putting streaks in the printed image when copying or scanning. The glass is clean, and when printing from a digital image it does not do this.  What can be done to correct this?

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1 REPLY 1

‎03-18-2023 11:46 PM

HP Recommended

Is that scanning from the flat glass or ADF or both? There are typically 2 pieces of glass, the one that you set a sheet on and a small slit of glass to the left that is used for scanning from ADF. Can you post a sample?

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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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