Suddenly my 4630 printer doesn't recognize my Mac for scanning.

[amblank]

My 4630 printer doesn't recognize my Mac for scanning.  It's been working fine until now. Same computer, same printer.

[Jerry_57]

Hi @amblank,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I understand your HP 4630 printer isn't recognizing your Mac for scanning. Here are some steps you can take to troubleshoot and solve the issue:

Restart Devices: Turn off your Mac and the HP printer. Wait a few seconds, then turn them back on to see if the issue resolves.

Check Connections: Ensure the USB cable (if connected) is properly plugged in. If you are using a wireless connection, make sure both devices are connected to the same network.

Update or Reinstall Drivers: A software update or driver issue may be causing the problem. Visit https://support.hp.com/us-en to download and install the latest drivers for your HP 4630 and macOS.
 

Verify HP Utility: Ensure that HP Easy Scan or the HP app is installed on your Mac and that the program is properly set to recognize your printer.
HP App – For HP Printers, Laptops, and Tech Accessories | HP® Official Site

Network and Security Settings:
 

• Check your firewall settings on the Mac to ensure it isn’t blocking the printer communication.
• Ensure your network settings allow printing and scanning functionalities over WiFi.

Reset Printing System:
 

• Go to System Preferences > Printers & Scanners.
• Control-click in the list of devices and select "Reset printing system...".
• Add your HP 4630 printer again and check if the scanning feature works.
  
  I hope this helps.

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

Jerry_57

HP Support