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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Sol-Britt
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Sulotioncenter

HP Recommended
HP Photosmart C 5180
Microsoft Windows 10 (64-bit)

HP Sulotioncenter is not working. I installed HP scan extend insted but it doesn´t work. What to do?

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Kumar0307
HP Support Agent
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@Sol-Britt, Welcome to the HP Support Community!

 

Adobe has stopped supporting the Flash player that was required for HP Solution Center. There is no update on new software as of now.

 

Install the printer using Windows built-in driver

Refer to this document to know how. Try printing.

Note: If the printer is not found in the list, try Deskjet 990c or Deskjet 6980 to install the printer as these are the generic printer drivers.

 

You may use HP Scan and Capture app to scan from your computer

 

If this does not help, I suggest you upgrade the printer. You may visit Hp Store to check the available printers.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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