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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended

SCAN NOT WORKING

3 REPLIES 3
HP Recommended

There is no TWAIN-complaint device installed....thats the reaon display on screen

 

HP Recommended

i think u dont have a solution ....u have only one answer for all questions.......time wast for me

HP Recommended

@REDDY36 

 

Welcome to the HP Community --

 

"Waste of your time"

 

True - receiving an answer within the three minutes it takes to create three posts is generally not enough time to receive a response.   

 

Need a speedy answer? 

 

Use CoPilot or the HP AI 

 

For better results, include your printer model in your question.

 

Here's the link to HP's very own GenAi – currently available under the virtual assistant, option named "Use AI Search" - https://virtualagent.hpcloud.hp.com/?botClient=Portal&lc=en&cc=us 

 

What else?

 

If you would like to continue...

 

Product / Printer Model:  ?

Operating System:  ?

Software / Application:  ?

Connection Type:  ?

Content / File Type:  ?

Paper Size / Type: ?

Job type: Twain Software as part of the full driver printer software

 

Do we have an answer?

 

In general, the "No Twain Compliant Device" error might mean that your printer (connected to your network and / or to your computer) is looking for -- and not finding -- the printer's full driver Twain software executable needed to complete the task.

 

Some third party programs do require a specific Twain executable.

 

Third party programs are those software programs you install on your computer for a specific purpose -- For example, Not-HP Scan or photo editing software packages

 

Select printers support specific types of full driver software packages -- some of these include a separate Twain executable.

 

Does your Windows full driver printer software include a separate Twain program?

Perhaps.

 

-------------------- --------------------

HP Twain – Scan software

 

Differences TWAIN and WIA: 1. WIA uses a common dialog for all devices while TWAIN uses a dialog created by the device manufacturer. This gives a closer integration and control to the TWAIN driver giving more options and advanced features on the hardware (scanner) used.

 

Where available, HP Twain is part of the Full Feature Software / full driver printer software.

After the Full Feature Software is installed,

If a separate (additional) HP Twain utility is included with your printer software,

HP Twain is available in the same folder as HP Scan.

 

Reminders

  • Replace the sample printer name with your printer
  • When installed, HP Twain also works with Irfanview software.

 

Example - Classic full driver printer software –

 

C:\Program Files (x86)\HP\HP OfficeJet Pro 9020 series\bin\

File name: TwainUtilityUI.exe

 

 

NOTE – New Format – Full Driver or HP Universal Scan Software

 After the Full Driver Printer Software is installed,

 If a separate (additional) HP Twain utility is included with your printer software,

 then

 Find the Twain Utility in the HP Scan folder

 C:\Program Files (x86)\HP\HP Scan\bin\TwainUtilityUI.exe

 

9025_Twain_Scan_Menu_39025_Twain_Scan_Menu_3

 

===================================

Message Content References

 

Technology Tips - Video Gallery from our HP Expert greenturtle

 Technology Tips– YouTube Video Help for Printers

 

 HP Support Official Channel – HP Support Video Gallery

 

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References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

 

 

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.