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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
ljviss
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The HP Scan application will not load

HP Recommended
HP OfficeJet 5255
Microsoft Windows 10 (64-bit)

I am getting this message:

 

The HP Scan Application is currently in use with another task or another user on this computer. Please wait until the other task is complete and then try again.

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ShlomiL
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Hi,
From the search bar type CMD, right-click on Command-Line and select Run as Administrator, be sure to confirm any prompt by pressing Yes.

 

Past the following command and press enter:
Sc config stisvc depend= rpcss/ShellHWDetection

Now restart both the printer and computer and try scanning, may you see any difference?

Shlomi



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ljviss
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I already know that re-booting my computer fixes the problem. I was hoping to fix my scanning problem without re-booting my computer all the time. Any other ideas to help me?

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ShlomiL
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And have you followed the listed steps?

The steps does add additional steps to complete prior of restarting the PC, which may help...



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