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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎02-02-2024 03:28 AM

HP Recommended
Product: ScanJet Pro 2600
Operating System: Microsoft Windows 11

The HP scan software can't find the ScanJet Pro 2600 connected via USB on Win 11

However the device manager is showing the scanner and also in "printer and devices" the scanner is available and scanning is possible with windows built-in driver/app but of course with limited functionality.

 

How can I get the HP scan software to run, because without these special features of the HP scan software the ScanJet Pro 2600 does not bring me the necessary added value?

 

Many thanks for your support

and best regards

1 REPLY 1

‎02-02-2024 11:41 AM

HP Recommended

Hello @vmmarwitz,
Welcome to the HP Support Community!

 

Install this Software: HP Scan - Full Feature Software and Driver 

 

Kind Regards
Andr-1611

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