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Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎01-31-2024 08:17 AM

HP Recommended
Operating System: macOS 12.0 Monterey

Hi. How can get the s/w before HP Smart.  HP Smart is very complicated and too too many steps to get anything scanned. This is really many steps back. The previous s/w had all options on the right side.  But with this new HP Smart printer/scanner s/w you have to jump between screens and pulldown menus and options to get a simple page scanned. The previous s/w is every easy to do a preview and then scan...etc.    HELP!!! 

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