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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
CharlesatSolna
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The scanned documents via document feeder always have one strikethrough

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HP Color Laser Jet MFP M281fdw
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2020-12-29_0-28-34.pngHi, 

 

I have problem with scan document via document feeder, the output is always have one strikethrough on the top of document.

Scanner glass is fine, Only issue with document feeder. pls look at the scanned document screenshot:

CharlesatSolna_0-1609198146945.png

 

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greenturtle
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Hi,

Thanks for using the HP Support Community.

 

Please refer to this example on how to clean the scanner strip:

https://www.youtube.com/watch?v=WYx1ZfoGKfM

 

Hope that helps!



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