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Note: From May 27, 2025, the HP Print and Scan Doctor will no longer be available (retired) and HP will not release any further app updates. You can learn more by clicking here Replacement for Print and Scan Doctor.
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎07-18-2024 01:20 PM

HP Recommended

Hello!  Recently, I was trying to scan a photo and I noticed thick light streaks in the scan.  The streaks are wider than what I think would be from dirt (and I tried cleaning the flatbed glass) and they cause the photo to be lighter in color in those bands.  Initially, I was scanning on the flatbed but I also noticed the issue on the ADF too.  I've attached a photo of a plain black piece of paper that I scanned through the ADF.  Any ideas?  Thanks!

 

Scan - autofeeder.jpg

 

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