Trying to get the scanner program for my HP 7610 All in One

[SDBZDB]

Okay the reason why I lost my programs was because I had to upgrade to 64bit for windows. But I seemed to only have one of the 2 cds that came with it, the "HP OFFICEJET 7610 Wide Format e-All-In One series". But the problem is it does not contain the programs I once had, I have already tried the programs;apps provided thought the windows store but unlike the previes programs, I can now only scan 8.5X11, before I was scanning the entire surface, which was the purpose of why I bought this, for the scannner. I also tried ording the cds online though hp but it only contain the same cd I already had so is there a way for me to get the program that I had before? Because I need to be able to use the entire scanner, not just some of it.

[greenturtle · Accepted solution]

Hi,

Please Uninstall and Reinstall the FULL feature software following these steps:

1. Uninstall the software in your computer
2. Download and save the FULL feature software (do not install it online)

http://support.hp.com/us-en/drivers/selfservice/hp-officejet-7610-wide-format-e-all-in-one-series/51...

3. Install the FULL feature “Saved” software

Once you have downloaded and installed the FULL feature software, you will be able to print and scan.

Hope that helps!

[SDBZDB]

Thank you for the help!

[greenturtle]

Hi @SDBZDB,

Glad to hear that your issue is resolved and all is working well now.

Have a nice day!