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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
RChurchill
New member
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Message 1 of 2
97
Flag Post

Trying to scan to email...printer say wrong username or password...how do I check/change?

HP Recommended
HP OfficeJetPro 9010

Have not changed anything and has been scanning and emailing fine. Tonight it states the username and or password is not 

correct. How do I check and change that? Do I go back to factory settings? If so, how do I do that? FRUSTRATED!!!!

1 REPLY 1
Betty0610
HP Support Agent
HP Support Agent
19,532 19,489 1,057 983
Message 2 of 2
Flag Post
HP Recommended

@RChurchill

 

Welcome to the HP Support Community.

 

This document should help you: https://support.hp.com/in-en/document/c05519493

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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