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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎06-05-2022 08:19 PM

HP Recommended

When making a copy it's really light - I've gone through settings and increase the darkness all the way over but it still doesn't print any darker.  I've hit the done button but when I go back and look it has defaulted to the center.

Category:
1 REPLY 1

‎06-06-2022 08:19 AM

HP Recommended

@momma4224 

 

Welcome to the HP User Community.

 

Mystery printer might need help with maintenance.

Ink might need to be changed.

 

 

Two examples:

HP OfficeJet Pro 9010, 9020 Printers - Black Ink Not Printing, Other Print Quality Issues

 

HP Smart Tank 500, 600 Printers - Color or Black Ink Not Printing, Other Print Quality Issues

 

There are many, many HP printer models.

It will be easier for you to find the help you need when you know which printer model you have.

 

Find and Open the printer's Product Home

Open Category Troubleshooting > Select Topic Print

Look for the document that explains "Quality" issues

 

 

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

Open

Product Home

Enter the device type and model name of your HP device

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

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