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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Kristinmm
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Unable to print handwritten document

HP Recommended

Trying to print a PDF that has handwritten pages. When emailing it to the printer, it prints some handwritten information but creates numbers and letters over the handwritten material 

we can print a normal PDF but it will not print if the document is handwritten and we don’t know how to fix it

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Dragon-Fur
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Message 2 of 3
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HP Recommended

@Kristinmm 

 

Welcome to the HP User Community.

 

You cannot "fix" this without using some kind of software to translate the handwritten content to text > save the converted data / file as PDF (or Export to PDF) > print PDF file.

 

Why?  The printer cannot do this type of translation - if the content includes data the printer cannot translate into printer language, the results vary - and are usually never what is expected or wanted.

 

What to do?

Print your PDF as an image - this method bypasses the need to translate the content.

 

PDF - Print as Image

 

Reinstall / Update your PDF Reader (Adobe Reader DC /Optional  Foxit Reader)

  • HINT:  Watch out for and UNCHECK unwanted extra software
  • Adobe Reader DC software should be installed even if you do not open / view / print PDF files directly from the software.

 

If the file will not print due to unusual content (odd fonts, color schemes, tables, other oddities), print the file as an Image.  Image printing does not require the printer software to translate file content.

 

  1. Open the offending document in Adobe Reader DC
  1. Click Print icon > Set other options on the menu > Click Advanced button
  1. Set the printer select the colors (Optional)
  2. Select Print the PDF file as an image

 

Reference

Adobe Acrobat Reader Learn & Support

Acrobat Reader DC Help

 

age - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

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Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thanks!

Question / Concern Answered, Click "Accept as Solution"

 

Dragon-Fur

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Kristinmm
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Thank you. It’s all handwritten and she doesn’t want to transfer to text. We are going to try a new printer. Appreciate all the help

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