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JP75017
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Solved!

Unable to scab to shared folder HP 9015 to MacOS 10.15

‎11-25-2020 02:43 PM

HP Recommended
Product: HP OfficeJet Pro 9015
Operating System: macOS 10.15 Catalina

Hi I bought a new 9015 Office Pro. Now I can use the scan to computer function, as it is not enabled, and I could not find where to enable in HPSmart. Now I tried the Scan to share folder through EWS. I created a shared folder on my desktop, made sure it as shared and read&write OK, then type the following path in the EWS page \\192.168.1.110\SCAN (which are the IP address of my Mac Catalina, and the name of the folder on the desktop). Then I chosed usesd the following credentials and type my user name on the mac, and the mac pwd...and I get always the same error message after the test which says that the credentials are incorrect... same message on the printer when i click on scan to folder, then the name of the folder... It seems to find the folder but be restricted to open it... Please help I've been calling HP Support to no avail, and looked everywhere I could on internet...

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JP75017
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‎12-02-2020 08:33 AM

HP Recommended

Just to let you know that I found what was wrong , on mac you need to put the folder you want to scan to as a shared folders but also the folder or all the folders that it is is... as shared folder(s).... it should be specified in the HP instructions... but it's nowhere to be found...

 

 

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