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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.

‎01-28-2026 11:55 AM

HP Recommended

my printer HP Desk Jet 4155e 

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1 REPLY 1

‎01-28-2026 07:17 PM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Can try using HP Smart app (download from Microsoft Store).

 

Alternatively, can also use the Full software which can be downloaded here:

https://support.hp.com/sg-en/drivers/swdetails/hp-deskjet-4100e-all-in-one-series/model/2100187854/s...

 

Here's a resource showing how to scan 2 sided document with the Full software:

https://www.youtube.com/watch?v=1CekE0GKazk

 

For more resources on the printer:

https://www.youtube.com/playlist?list=PLUV0sXfF6zPg2uqMt6xzQowix3LmJEgBG

 

Hope that helps!

 

I am an HP Employee. Although I am speaking for myself and not for HP.
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HP DeskJet Plus 4100 & HP+ series
HP DeskJet Plus 4100 & HP+ series
youtube.com/playlist?list=PLUV0sXfF6zPg2uqMt6xz...
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HP DeskJet Plus 4140 |4152 |4155 |4158 Printer : Scan 2 sided documents on HP Full solution software
HP DeskJet Plus 4140 |4152 |4155 |4158 Printer : Scan 2 sided documents on HP Full solution software
youtube.com/watch?v=1CekE0GKazk
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