Unable to select Destination Fax HP3830 when sending a fax in Word

[1NB]

Previously used Windows 10 & MS Office Word 2013 and could select Print destination Fax HP3830 when sending a fax directly from the computer.

I had to buy a new PC and now have Windows 11 & MS Office Word 2021.   

On the new PC the Word Print box does not have a Print destination for the Fax HP3830 option. 

I can print Word docs from the printer but can't send a fax to the printer using the new PC. 

Any suggestions on how to set up a Word Print destination option for Fax HP3830?

Thank you!

[Betty0610]

@1NB

Welcome to the HP Support Community.

I'd be happy to help.
 

This document should help you: https://support.hp.com/in-en/document/ish_2385594-2225617-16

Let me know if this helps.

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