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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎12-07-2022 09:03 AM

HP Recommended
Product: HP OfficeJet Pro 8720

Cant sign into HP account - tried 2 different logins.  Receiving an error message saying to contact support.  No response from support.  Without signing into account, cannot use scanning software.  Maddening!

Category:
1 REPLY 1

‎12-11-2022 12:12 PM

HP Recommended

Hi @Frogtopher,
Welcome to HP Support Community. This is a great place to post questions and find answers.
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing issues with logging in to your HP Smart Account.

 

Please follow the steps from this document to edit your HP Smart Account. 

 

Let me know if this helps.
Take care and have a nice day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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