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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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Updaing the email address associated with my printer/scanner

HP Recommended
HP DJ 3830
Microsoft Windows 7 (64-bit)

Hi, I am trying to update the email address associated with my printer/scanner. This is the email address to which the "scan to email" should send the scanned documents to. I have tried to google hoqw to do this, but it suggested I register the product and required something called a "claim number" which I don't have. Surely there must be a more straight forward way to change this setting? 





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What exact feature are you trying to use? what exact steps are taken?


The DJ 3830 software does not support Scan to Email unless using the HP Scan software with a mail client software such as Microsoft Outlook installed and configured, therefore I'm a bit puzzled with your description.



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