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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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just_me3
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Updaing the email address associated with my printer/scanner

HP Recommended
HP DJ 3830
Microsoft Windows 7 (64-bit)

Hi, I am trying to update the email address associated with my printer/scanner. This is the email address to which the "scan to email" should send the scanned documents to. I have tried to google hoqw to do this, but it suggested I register the product and required something called a "claim number" which I don't have. Surely there must be a more straight forward way to change this setting? 

 

Thanks!

 

 

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ShlomiL
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HP Recommended

Hi,

What exact feature are you trying to use? what exact steps are taken?

 

The DJ 3830 software does not support Scan to Email unless using the HP Scan software with a mail client software such as Microsoft Outlook installed and configured, therefore I'm a bit puzzled with your description.

 

Shlomi



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