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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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How do I use the ADF on the HP LaserJet M234sdw to scan documents from the HP Smart app? The app no longer looks like it used to, so it must be a new version (as of 08.15.25). When I hit "source" on the app, my only printer option is the glass top where a single document is placed. I am also willing to scan using a computer or the very cryptic control panel on the printer. Can someone please help? Thank you. 

1 REPLY 1
HP Recommended

@Chickadee09 

 

Welcome to the HP Community --

 

HP Document - How to Scan

 HP Printers - How to Scan (Windows, Mac, Mobile) | HP® Customer Support

 

If you are referring to the HP Smart app / HP App as would be used in Android or iOS, then yes -- a remake of the app has been in the works for a while.

 

The HP App - Mobile - application is being launched across the supported regions (locations on the planet where HP Smart / HP App are supported).  Reference:  HP printer setup (HP App) 

 

True - the "wrapper" used to open the HP App looks different from HP Smart.

The previous menu format might have been replaced with a list structure.

Lots of scrolling -- the print, scan, and copy elements should be recognizable.

 

Most of the "under parts" of the HP App are the same (or better) as its predecessor.

 

Ideally, if the paper is loaded into the ADF and the printer detects the paper stack, an application that can use the ADF will detect the stack of paper in the ADF.

 

Perhaps check - remove and reload the stack as instructed in the user manual.

 

User Guide - HP LaserJet MFP M232-M237 Series

See the user manual - Page 27

Section Load an original in the document feeder (some models only)

 

"Does not work" -- What to do?

 

 

The Windows version of HP Smart is still available in its original format.

 

Too, should you be running a supported version of Windows on your computer, the full driver software is still available as is a very nice "Stand alone" version of the HP Universal Scan software.

 

NOTE:  If you install the full driver, you need not install the HP Universal Scan Software, though the system (computer) generally tolerates both of the programs to be installed together in a heap of enthusiasm.

 

==========================================

 

If you wish to available yourself of the "Scan to Computer" feature, install the full driver software.

Next, Use the Printer Assistant or Scan Assistant to Manage Scan to Computer and Enable the feature.

An example is included later in this message.

 

==========================================

 

HP Scan / HP Universal Scan Software includes a setting to use the ADF (Feeder) if detected.

 

==========================================

 

HP Scan / HP Universal Scan / HP Smart (still) depend on the ADF having detected that paper is loaded in the Feeder.

 

===================================

Message Content References / Examples

 

Worth having - download and save -

Read

User Guide - HP LaserJet MFP M232-M237 Series

 

===========================

HP - Full Driver Printer Software

 

Web Pack Installation -

HP LaserJet MFP M232dw/dwc/sdw-M233dw/sdw-M234dw/sdw-M235dw/sdw-M236dw/sdw-dw/M237dw/sdw-dw/ EasySta... 

Download, Save, Install --

After the software is installed, Restart the computer and log in.

 

===========================

HP Universal Scan Software

 

Printer Model and Operating System version Dependent >>

 

HP Universal Scan Software installs a new, full featured, (and separate) HP Scan software shortcut to the Desktop. Note:

 

Where supported, HPUSS can be installed as standalone or installed after the full feature / full solution printer software.

 

HP Universal Scan Software might add OCR libraries to installed HP Scan software.

 

Open website  HP Universal Scan Full Feature Software 

If needful, choose a different OS > Open all

 

Find / Download / Save / Install HP Universal Scan – Full Feature Software and Driver Webpack 

After the software is installed, Restart the computer and sign in. 

 

 =--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--= 

 The installation of the full driver generally adds one or more shortcuts to the Desktop.

 

Reminder

  Printer AssistantHP Scan Assistant, and HP Scan are each and all dependent on printer model and supported software options.

 

  • Printer Assistant – Where still supported as part of the full driver printer software
  • HP Scan – Shortcut on Desktop named for the printer model

 

  • HP Scan Assistant – For those printers that no longer provide the Printer Assistant
  • When installed, HP Universal Scan software adds a separate self-named “HP Scan” shortcut

 

>>> Scan to Computer <<<

 

Printer Assistant shortcut > Tab Scan > Manage Scan to Computer > Enable

Or

HP Scan Assistant shortcut > Manage Scan to Computer Enable

 

Installed Printer Software / Applications - Shortcut icons / Printer Assistant or Scan Assistant

HP_Printer_Assistant_HP_Scan_Assistant_3HP_Printer_Assistant_HP_Scan_Assistant_3

 

and

General Example - HP Universal Scan Software - PDF Scan

HP_Universal_Scan_PDF_More_Destination_1HP_Universal_Scan_PDF_More_Destination_1

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP LaserJet MFP M234sdw Printer  

 

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Question / Concern Answered, Click my Post "Accept as Solution"

 

 

 

Dragon-Fur

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