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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended

Our printer/fax is connected to our network.  I have never had this issue with any other printer/fax that we have had in our office.  Any remedy that is listed to clear the fax memory has not worked so far.  I need help to fix this issue ASAP as we use our fax all day long.  Someone please HELP!!

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